⚠️ CRISIS RESOURCES: If you or someone you know is in immediate danger, call 911. For mental health crisis support, call or text 988 (Suicide & Crisis Lifeline), available 24/7.

 Introduction

Healing for the Soul Therapy & Training, LLC, doing business as Soul Healing ("Soul Healing," "we," "us," or "our"), is committed to protecting your privacy and safeguarding any personal information you share with us. This Privacy Policy explains what information we collect, how we use and protect it, when we may share it, and your rights regarding your personal data.

This Privacy Policy applies to:

- Our website and all associated pages
- Contact forms and appointment inquiry submissions
- Email and phone communications initiated through this website
- Any online tools, resources, or educational content hosted on this site

This Privacy Policy does **not** govern the collection and use of **Protected Health Information (PHI)** obtained in the course of providing clinical therapy, hypnotherapy, or counseling services. That information is governed by our separate **Notice of Privacy Practices**, provided to all clients at intake and maintained in compliance with the Health Insurance Portability and Accountability Act (HIPAA), 45 C.F.R. Parts 160 and 164, and applicable Georgia law.

By using this website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of this website.

 1. Who We Are

Business Name: Healing for the Soul Therapy & Training, LLC
DBA: Soul Healing
State: Georgia
Services: Individual therapy, clinical hypnotherapy, counselor supervision, wellness education and training
Contact: Coming Soon
Address: Coming Soon

Soul Healing is operated by Natasha Daniels, a Licensed Professional Counselor (LPC), Clinical Hypnotherapist, and Certified Professional Counselor Supervisor (CPCS), licensed and regulated by the **Georgia Composite Board of Professional Counselors, Social Workers, and Marriage and Family Therapists**.

2. Information We Collect

A. Information You Provide Directly

When you interact with this website, you may voluntarily provide personal information, including:

- Contact information — name, email address, phone number
- Inquiry details — the reason you are reaching out, questions, or concerns submitted through contact or booking forms
- Scheduling information — preferred appointment times or service type inquiries
- General correspondence — any messages you send to us through the website

We do Not collect sensitive health or clinical information through this website. Clinical intake and health history information is collected through a separate, secure intake process governed by our Notice of Privacy Practices and applicable HIPAA standards.

B. Information Collected Automatically

When you visit our website, certain technical information is automatically collected by our website platform (Wix) and any integrated third-party tools, including:

- Device and browser information — browser type, operating system, device type
- Usage data — pages visited, time spent on pages, referring URL, click behavior
- IP address — your approximate geographic location derived from your IP address
- Cookies and tracking technologies— see Section 5 (Cookies) for full details

C. Information from Third-Party Integrations

Our website is hosted on Wix. Wix may collect certain technical and usage data as part of platform operations. Please refer to Wix's Privacy Policy for information on how Wix handles data collected through its platform.

If we integrate additional tools — such as scheduling software, email marketing platforms, or analytics services — those services may collect information subject to their own privacy policies. We will identify any such integrations when applicable.

3. How We Use Your Information

We use the information collected for the following purposes:

- To respond to your inquiries— contacting you about your submitted questions or appointment requests
- To provide and improve our services — understanding how visitors use our website to improve content and user experience
- To communicate with prospective and current clients — sending service-related information, appointment confirmations, and follow-ups
- To maintain website security and functionality — identifying and preventing unauthorized access or misuse
- To comply with legal obligations — responding to lawful requests from courts, regulatory bodies, or law enforcement where required

We do Not sell, rent, or trade your personal information to third parties for marketing or commercial purposes.

 4. Confidentiality & HIPAA Notice

Soul Healing takes confidentiality seriously — both as a legal obligation and as a core value of our practice.

Website Communications

Communications through this website — including contact form submissions and general emails — are Not considered confidential therapeutic communications and do not establish a therapist-client relationship. Standard email and web forms are not guaranteed to be fully secure. Please do not submit sensitive health details, crisis disclosures, or clinical information through this website.

Clinical Client Confidentiality (HIPAA)

For clients who enter into a formal therapeutic relationship with Soul Healing, all Protected Health Information (PHI) is handled in strict accordance with:

- The HIPAA Privacy Rule (45 C.F.R. Part 164)
- The HIPAA Security Rule governing electronic PHI
- Georgia state law, including O.C.G.A. § 37-3-166 and related statutes governing mental health records and confidentiality

Under Georgia law, written authorization is required</a> before disclosing mental health information, substance abuse treatment records, or HIV/AIDS-related health information, except in the specific circumstances outlined in our Notice of Privacy Practices.

Limits of Confidentiality — Mandatory Disclosure

As a licensed mental health professional, there are limited circumstances where disclosure of information may be required or permitted by law, including:

- Imminent risk of harm — if a client poses a credible, imminent risk of harm to themselves or others, disclosure may be required to protect safety
- Mandatory reporting — Georgia law requires licensed professionals to report suspected abuse or neglect of children, elderly individuals, or persons with disabilities
- Court orders and legal proceedings — information may be disclosed in response to a valid court order, subpoena, or other lawful legal process
- Payment and treatment coordination — limited health information may be shared with insurance or billing entities as necessary for payment, subject to applicable HIPAA standards

These disclosures are made only to the extent required by law and in a manner consistent with professional ethics and HIPAA.

5. Cookies & Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites recognize returning visitors, remember preferences, and collect usage analytics.

How We Use Cookies

Our website, hosted on Wix, uses the following categories of cookies:
 

- Essential / Functional Cookies Purpose: Website operation, security, and navigation Required: Yes — always active
 

- Analytics Cookies Purpose: Understanding how visitors use the site (e.g., page views, traffic sources) Required: Optional — requires your consent
 

- Third-Party Tool Cookies Purpose: Integrated services such as scheduling, forms, or embedded content Required: Optional — varies by tool

We do Not use cookies for targeted advertising or behavioral profiling.

Managing Cookies

You can manage or disable non-essential cookies through:

- Your browser settings — most browsers allow you to block or delete cookies
- Our cookie consent banner — displayed on your first visit, allowing you to accept or decline non-essential cookies
- Third-party opt-out tools where applicable

Note that disabling certain cookies may affect website functionality.

6. How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. These include:

- Use of secure, HIPAA-compliant platforms for clinical communications
- Password-protected access to business accounts and databases
- Limited access to personal information on a need-to-know basis
- Secure, encrypted connections (HTTPS) for this website

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of information transmitted through this website.

7. Data Retention

We retain personal information collected through this website only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law.

For clinical records, Georgia law requires retention of patient records for a minimum of ten (10) years from the date the information was created (Ga. Code Ann. § 31-33-2 and related rules). Records involving minors are retained until the minor reaches age 18, plus ten years, or as otherwise required.

Website inquiry and contact information not associated with a clinical relationship is retained for a reasonable period necessary to address your inquiry and then securely deleted or anonymized.

8. Children's Privacy

This website is intended for adults seeking information about professional therapy and wellness services. We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent, in compliance with the Children's Online Privacy Protection Act (COPPA).

If you believe a child under 13 has submitted personal information through this website without appropriate consent, please contact us immediately and we will promptly delete such information.

9. Third-Party Services & Links

This website may reference or link to third-party websites, resources, or platforms. This Privacy Policy applies only to Soul Healing's website. We are not responsible for the privacy practices of third-party sites and encourage you to review their policies independently.

Third-party services that may be integrated with this website include:

- Wix (website platform): [Wix Privacy Policy]
- Scheduling or booking tools 
- Email service providers
- Analytics tools: [Google Analytics]

 10. Your Privacy Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

- Right to access — request a copy of personal information we hold about you
- Right to correction — request correction of inaccurate or incomplete information
- Right to deletion — request deletion of your personal information, subject to legal retention obligations
- Right to withdraw consent — where processing is based on consent, withdraw it at any time
- Right to opt out of communications — unsubscribe from non-essential email communications at any time

To exercise any of these rights, please contact us at:

Email: [Coming Soon]
Mail: [Coming Soon]

We will respond to requests within a reasonable timeframe, consistent with applicable law. Note that certain rights may be limited where information is required for legal compliance, safety, or fulfillment of professional obligations.

For rights related to clinical health records (PHI), please refer to our Notice of Privacy Practices provided at intake, or contact us directly to make a HIPAA-related request.

11. Georgia-Specific Privacy Provisions

In addition to federal law, Soul Healing complies with applicable Georgia state privacy statutes, including:

- O.C.G.A. § 31-33-2 — Medical records retention requirements
- O.C.G.A. § 37-3-166 — Confidentiality of mental health records
- Georgia Composite Board Rules, Ga. Comp. R. & Regs. 135 — Professional standards for licensed counselors, including confidentiality obligations
- O.C.G.A. § 16-13-60 — Privacy and confidentiality of health data maintained by state agencies

Georgia law provides additional protections for mental health, substance abuse, and HIV/AIDS-related health information, requiring written authorization before such information may be disclosed except in circumstances expressly permitted by law.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted to this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of this website after changes are posted constitutes your acceptance of the revised policy.

For material changes that may significantly affect how we handle your personal information, we will make reasonable efforts to provide notice through the website or direct communication where feasible.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

For HIPAA-related privacy rights concerning your clinical health records, please reference the **Notice of Privacy Practices** provided to you at intake, or contact us at the above address to request a copy.